Returns & Exchanges

Refund policy

Here at Lovie Rae, we want to make sure you are 100% satisfied with each purchase. We understand online shopping can be difficult from time to time and believe your shopping process with us should be stress free. That's why Lovie Rae offers free return shipping for all returns for up to 30 days of purchase! We want to take the stress out of shopping online, and we hope this helps.

To initiate a return, email with order number, style & sizes of piece(s) you'd like to return, and reason for the return. 

All items must be unused and in the same condition that you received it with original packaging. Please allow 5-7 days for package transit to ensure that we receive your return within the 30 day window. Any returns received after the 30 day window unfortunately cannot be accepted. All sale items are final sale.

We will provide a paid, printable shipping label to you via e-mail.

Once your return is received by our shop and inspected/approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow 14 days for returns to process.



Here at Lovie Rae, we will gladly replace items if they are defective or damaged within 30 days of purchase. If you need to exchange your product for the same item, send us an email at with a photo of the damaged item. If your exchange is approved, we will send you instructions on how to send the item back for exchange. If we do not have the desired item for exchange in stock, we will return your product for refund.